top of page
FAQ

Common Questions

  • MY ID IS EXPIRED, CAN YOU STILL ACCEPT IT?"
    A Texas Notary cannot accept expired forms of identification issued in the state of Texas or by any other states.
  • WHAT IF I DON'T HAVE A VALID ID?
    Texas State offers two other methods for identity verification: Personal Knowledge: if your notary already knows you personally. The notarial statute bearer (TCPRC, Sec. 121.005) says that a notarial officer “may accept, as satisfactory evidence of the identity of an acknowledging person, only: if the oath of a credible witness is personally known to the officer.” Credible Witness: In order to use this method, a third-party witness must swear an oath and sign that the signing party to the document is who they say they are. The witness must be credible and personally known to the notary (see above on personal knowledge) and needs to provide identifying documents to prove their identity. Finally, both the signer and the witness must appear physically in front of the notary during the notarial act.
  • WHAT TYPE OF IDENTIFICATION DO I NEED?
    The most common method of verifying a signer’s identity is to look at some form of identifying documents. Texas requires an identifying document or card relied on by a Notary to identify a stranger must be current and issued by a federal or state governmental agency and must contain a photograph and signature of the bearer (TCPRC, Sec. 121.005 and NPEM). State driver’s and official nondriver’s IDs U.S. passports U.S. military IDs and resident alien IDs or “green cards” issued by the U.S. Citizenship and Immigration Services. Id's should have the following: photograph, a physical description a physical description (e.g., “brown hair, green eyes”), and a signature of the bearer. Most government-issued IDs contain all three components.
  • WHEN DO I NEED A NOTARY?
    These are some examples of documents that are frequently notarized. This is not an all-inclusive list and should not be construed as legal advice. We cannot advise you if your particular document requires notarization. POWER OF ATTORNEY DEED OF TRUST QUIT CLAIM DEED LIVING TRUST ADVANCED HEALTH CARE DIRECTIVE SWORN STATEMENT PARENTAL CONSENT FOR TRAVEL RENTAL AGREEMENT BILL OF SALE SPOUSAL WAIVER SELF-PROVING AFFIDAVIT FOR A LAST WILL & TESTAMENT CONTRACT WARRANTY DEED RELEASE AND WAIVER SUBORDINATION AGREEMENT
  • WHERE ARE YOU LOCATED?
    We are a mobile notary service provider based in Shenandoah, Texas, and will travel to meet you for your appointment! We service all of Harris, Montgomery, Waller, Fort Bend Counties. Additionally, we will travel to limited areas of Brazoria and Galveston Counties on request.
  • HOW CAN I SCHEDULE AN APPOINTMENT?
    Just give us a call or text at (713) 485-6707 or send an email to nahirhernandez@phoenixsignatory.com and we will be happy to assist!
  • CAN YOU NOTARIZE FOR MY FAMILY MEMBER WHO IS CURRENTLY IN THE HOSPITAL OR CARE FACILITY?
    Yes! We will discuss your needs; some facilities have specific requirements (especially due to COVID-19) for notaries to visit. Please be sure to coordinate with the facility staff and let us know their expectations. Also, please be aware that to remain compliant with Texas notarial statutes (TCPRC, Sec. 121 and NPEM), a notary must be satisfied that a signer is competent, knowing/understanding what they are signing, and signing voluntarily. If the signer is receiving medication which may impair their ability to clearly make decisions, please discuss with their physician to determine if it can be withheld temporarily for the purpose of the signing appointment.
  • WHAT FORM OF PAYMENT DO YOU ACCEPT?
    We accept cash and all major credit/debit cards for your convenience, as well as Zelle, PayPal, Apple Pay, Cash App, Venmo.
  • HOW MUCH WILL IT COST?
    Per Texas Government Code 406.024 the maximum fees a notary public may charge are as follows: Acknowledgment or proof, $6.00 for the first signature and $1.00 for each additional signature. Administering an oath or affirmation, with certificate and seal: $6. Providing a copy of a record or paper kept in the Notary’s office: 50 cents per page. Taking a deposition: $6 for the oath, certificate, seal and other business connected with the deposition, plus 50 cents per 100 words. Protesting for nonacceptance or nonpayment, register and seal, $4; each notice of protest, $1; certificate and seal to a protest, $4; protesting in all other cases, $4. Certificate under seal not otherwise provided for: $6. Performing any other lawful notarial act: $6. Travel fees are in addition to fees for notarial acts and are calculated based on location. Our base travel rate is $30 for appointments in Montgomery County; we will provide you a quote for travel to your specific location during the initial consultation, or feel free to message us anytime for an estimate. Rates for loan signing packets and estate planning documents vary depending on a number of factors. Please contact us for a no-obligation quote.
  • MY ID IS EXPIRED, CAN YOU STILL ACCEPT IT?"
    A Texas Notary cannot accept expired forms of identification issued in the state of Texas or by any other states.
  • WHAT IF I DON'T HAVE A VALID ID?
    Texas State offers two other methods for identity verification: Personal Knowledge: if your notary already knows you personally. The notarial statute bearer (TCPRC, Sec. 121.005) says that a notarial officer “may accept, as satisfactory evidence of the identity of an acknowledging person, only: if the oath of a credible witness is personally known to the officer.” Credible Witness: In order to use this method, a third-party witness must swear an oath and sign that the signing party to the document is who they say they are. The witness must be credible and personally known to the notary (see above on personal knowledge) and needs to provide identifying documents to prove their identity. Finally, both the signer and the witness must appear physically in front of the notary during the notarial act.
  • WHAT TYPE OF IDENTIFICATION DO I NEED?
    The most common method of verifying a signer’s identity is to look at some form of identifying documents. Texas requires an identifying document or card relied on by a Notary to identify a stranger must be current and issued by a federal or state governmental agency and must contain a photograph and signature of the bearer (TCPRC, Sec. 121.005 and NPEM). State driver’s and official nondriver’s IDs U.S. passports U.S. military IDs and resident alien IDs or “green cards” issued by the U.S. Citizenship and Immigration Services. Id's should have the following: photograph, a physical description a physical description (e.g., “brown hair, green eyes”), and a signature of the bearer. Most government-issued IDs contain all three components.
  • WHEN DO I NEED A NOTARY?
    These are some examples of documents that are frequently notarized. This is not an all-inclusive list and should not be construed as legal advice. We cannot advise you if your particular document requires notarization. POWER OF ATTORNEY DEED OF TRUST QUIT CLAIM DEED LIVING TRUST ADVANCED HEALTH CARE DIRECTIVE SWORN STATEMENT PARENTAL CONSENT FOR TRAVEL RENTAL AGREEMENT BILL OF SALE SPOUSAL WAIVER SELF-PROVING AFFIDAVIT FOR A LAST WILL & TESTAMENT CONTRACT WARRANTY DEED RELEASE AND WAIVER SUBORDINATION AGREEMENT
  • WHERE ARE YOU LOCATED?
    We are a mobile notary service provider based in Shenandoah, Texas, and will travel to meet you for your appointment! We service all of Harris, Montgomery, Waller, Fort Bend Counties. Additionally, we will travel to limited areas of Brazoria and Galveston Counties on request.
  • HOW CAN I SCHEDULE AN APPOINTMENT?
    Just give us a call or text at (713) 485-6707 or send an email to nahirhernandez@phoenixsignatory.com and we will be happy to assist!
  • CAN YOU NOTARIZE FOR MY FAMILY MEMBER WHO IS CURRENTLY IN THE HOSPITAL OR CARE FACILITY?
    Yes! We will discuss your needs; some facilities have specific requirements (especially due to COVID-19) for notaries to visit. Please be sure to coordinate with the facility staff and let us know their expectations. Also, please be aware that to remain compliant with Texas notarial statutes (TCPRC, Sec. 121 and NPEM), a notary must be satisfied that a signer is competent, knowing/understanding what they are signing, and signing voluntarily. If the signer is receiving medication which may impair their ability to clearly make decisions, please discuss with their physician to determine if it can be withheld temporarily for the purpose of the signing appointment.
  • WHAT FORM OF PAYMENT DO YOU ACCEPT?
    We accept cash and all major credit/debit cards for your convenience, as well as Zelle, PayPal, Apple Pay, Cash App, Venmo.
  • HOW MUCH WILL IT COST?
    Per Texas Government Code 406.024 the maximum fees a notary public may charge are as follows: Acknowledgment or proof, $6.00 for the first signature and $1.00 for each additional signature. Administering an oath or affirmation, with certificate and seal: $6. Providing a copy of a record or paper kept in the Notary’s office: 50 cents per page. Taking a deposition: $6 for the oath, certificate, seal and other business connected with the deposition, plus 50 cents per 100 words. Protesting for nonacceptance or nonpayment, register and seal, $4; each notice of protest, $1; certificate and seal to a protest, $4; protesting in all other cases, $4. Certificate under seal not otherwise provided for: $6. Performing any other lawful notarial act: $6. Travel fees are in addition to fees for notarial acts and are calculated based on location. Our base travel rate is $30 for appointments in Montgomery County; we will provide you a quote for travel to your specific location during the initial consultation, or feel free to message us anytime for an estimate. Rates for loan signing packets and estate planning documents vary depending on a number of factors. Please contact us for a no-obligation quote.
GET IN TOUCH

Get a Free Estimate or Schedule
an Appointment

Mobile Service

Prompt & courteous service from one of our Texas State commissioned notaries.

Estate Planning

We can notarize Estate Planning packages for individuals and attorneys.

Loan Packages​​

Book an appointment for your real estate closing with our Certified NSA.

1-9 Verification

Upon approval from your employer, we can act as their Authorized Representative to verify your I-9 form.

Business Owners

Our notaries will come to your place of business at a convenient time for you!

Thanks for submitting!

bottom of page